Terms of Service

OVERVIEW

Welcome to U Know Y. Throughout the site, the terms "we", "us", and "our" refer to U Know Y. By accessing our website, purchasing products, or using any services provided by U Know Y, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree with all the terms and conditions stated here, you may not access the website or use any services.

SECTION 1 - ELIGIBILITY

By using this website, you represent that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website under your supervision.

SECTION 2 - PRODUCTS AND SERVICES

U Know Y offers food supplements and wellness-related products.

We make every effort to display product information, images, ingredients, and descriptions as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, current, or error-free.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using dietary supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

SECTION 3 - ORDERS

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Once an order has been placed and processed, cancellation requests may not be possible.

You agree that all information provided during checkout is accurate, complete, and current.

SECTION 4 - PRICING AND PAYMENT

All prices displayed on our website are shown in the applicable currency and are subject to change without notice.

Applicable taxes, shipping charges, customs duties, or import fees may be added during checkout or may be payable by the customer upon delivery, depending on destination regulations.

Payment must be received in full before orders are processed and dispatched.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

U Know Y is not responsible for delays caused by:

• Courier services

• Customs clearance procedures

• Weather conditions

• Government restrictions

• Other events beyond our reasonable control

Risk of loss and ownership of products pass to the customer upon delivery to the shipping carrier.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

For health and safety reasons, opened food supplement products cannot be returned or refunded unless defective or damaged upon arrival.

Customers are responsible for return shipping costs unless the product received is incorrect, damaged, or defective.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos

• Product names

• Images

• Graphics

• Text

• Videos

• Designs

is the property of U Know Y and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written consent.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, products, services, or practices of any third-party websites.

Accessing third-party websites is done at your own risk.

SECTION 9 - ACCURACY OF INFORMATION

We do our best to ensure all information on our website is accurate.

However, we do not guarantee that all information, descriptions, pricing, availability, or content is complete, accurate, or current at all times.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

SECTION 10 - PROHIBITED USES

You agree not to use our website:

• For any unlawful purpose

• To violate any applicable laws or regulations

• To infringe intellectual property rights

• To distribute malicious software or viruses

• To collect personal information of others

• To interfere with website security or functionality

• To engage in fraudulent activities

We reserve the right to terminate access to users who violate these Terms.

SECTION 11 - DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

U Know Y makes no guarantees or warranties regarding:

• Product performance

• Website availability

• Accuracy of content

• Fitness for a particular purpose

To the fullest extent permitted by law, all warranties, whether express or implied, are disclaimed.

SECTION 12 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, U Know Y shall not be liable for any:

• Indirect damages

• Incidental damages

• Consequential damages

• Lost profits

• Loss of data

• Business interruption

arising from the use of our website, products, or services.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold harmless U Know Y, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms.

SECTION 14 - PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

SECTION 15 - CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms of Service at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

SECTION 17 - CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

U Know Y

Email: info@ukyapp.com

Business Address:
Al Ghroob Apartments
Mirdif, Dubai
United Arab Emirates